The reality of a US customer ordering smart lock samples from Vietnam

Thực tế khách hàng Mỹ đặt mẫu khóa điện tử từ Việt Nam

The demand for electronic locks in the US is surging along with the development of smart homes and high-end real estate projects. Most distributors choose to order samples from Vietnam. This is an opportunity for brands like OSUNO to affirm their manufacturing capabilities, OEM/ODM customization, and international-standard export capacity.

The US Market and the Demand for Electronic Locks

The US Market and the Demand for Electronic Locks
The US Market and the Demand for Electronic Locks

The US is currently one of the world’s largest markets for smart lock products and security solutions. The market value has reached billions of USD and is expected to continue growing due to:

  • Distribution & Retail: US consumers are interested in products with international certifications, professional packaging, and easy integration with smart home ecosystems. This is a great opportunity for international lock/door distributors when partnering with Vietnamese manufacturers.
  • Construction & Real Estate: Apartment, hotel, and office projects in the US and Asia-Pacific all require standardized, stable, large-quantity electronic locks with consistent designs. This is a top concern for contractors and investors.
  • Design & Project Consulting: Design consulting firms in the US often offer “smart building” solution packages to clients, in which electronic locks are a crucial component. Therefore, they need a source of products with flexible designs, colors, and technology integration to easily propose to investors.

Therefore, US businesses are very interested in finding electronic lock manufacturing partners in Asia, especially Vietnam—a place that can both ensure quality and optimize costs.

Why US customers choose to manufacture electronic locks in Vietnam

Why US customers choose to manufacture electronic locks in Vietnam
Why US customers choose to manufacture electronic locks in Vietnam

In their search for partners, many distributors, construction contractors, and design consultants have recognized the distinct advantages of Vietnam compared to other countries:

  1. Optimized Production Costs
    Compared to China or South Korea, costs in Vietnam are more reasonable while the quality is by no means inferior. This helps distributors and contractors achieve better profit margins while still meeting international standards.
  2. Favorable Trade Agreements
    Vietnam has signed numerous bilateral and multilateral trade agreements, which help reduce import taxes and shorten procedures for export orders to the US and other countries.
  3. Flexible OEM/ODM Customization
    Foreign partners can place orders with specific requirements: from designs that match architectural styles, and private brand logos for distributors, to management software in multiple languages.
  4. Large-Scale Production Capacity
    Vietnam has an advantage in its high-skilled labor force and modern production lines, capable of meeting orders from several thousand to tens of thousands of units in a short time—suitable for construction contractors and investors.
  5. Practical Export Experience
    OSUNO has successfully exported shipments to Laos and the Philippines, thereby proving its manufacturing and international logistics capabilities. This is an important foundation for US customers to feel secure in their partnership.

Criteria for Selecting an Electronic Lock Manufacturing & Production Unit

Criteria for Selecting an Electronic Lock Manufacturing & Production Unit
Criteria for Selecting an Electronic Lock Manufacturing & Production Unit

For distributors, construction contractors, investors, and consulting units, the selection of an electronic lock manufacturing partner should focus on the following criteria:

  • Support for Providing International Standard Product Certifications
    Products need certifications such as UL, CE, FCC, ISO… to ensure they can be legally circulated and distributed in the US, EU, or Southeast Asian markets.
  • ODM/OEM Capability
    The manufacturer must have the capacity to research and develop new models, in line with building design trends or the brand identity requirements of the distributor.
  • Mass Production & Schedule Adherence
    Large projects require thousands of lock sets in a short period. Delays can affect the reputation of the contractor and investor.
  • Technology Integration & Security
    An electronic lock is not just hardware but also software. Criteria for security, app-based management, and IoT connectivity are mandatory.
  • International After-Sales Service
    The manufacturer needs to have policies for warranty, remote technical support, and providing replacement parts… to ensure sustainability in a long-term partnership.

By comprehensively meeting these criteria, OSUNO has become a reliable choice for US customers and international partners.

The Reality of a US Customer Ordering Electronic Lock Samples from Vietnam

The Reality of a US Customer Ordering Electronic Lock Samples from Vietnam
The Reality of a US Customer Ordering Electronic Lock Samples from Vietnam

A US client in the high-end real estate sector chose OSUNO with a specific need: to find an electronic lock solution for an apartment project that met both technical standards and a modern, minimalist design aesthetic.

The Collaboration Process

  1. Client’s Brief: They needed an electronic lock model with an English-language management application, a user-friendly interface, and FCC and UL certifications to legalize the product in the US.
  2. OSUNO’s Solution: A team of highly specialized engineers proposed two 3D design models, then developed prototypes and sent them directly to the US for testing.
  3. Testing & Certification: OSUNO coordinated with international testing agencies for the product to obtain the necessary certifications.
  4. Mass Production: After the sample was approved, OSUNO proceeded to manufacture the first 5,000 lock sets, ensuring the schedule and export packaging were met.
  5. Successful Export: The shipment was transported smoothly to the US, the client was satisfied and continued to place new orders.

OSUNO’s OEM/ODM Process and the Benefits of Export Collaboration

OSUNO's OEM/ODM Process and the Benefits of Export Collaboration
OSUNO’s OEM/ODM Process and the Benefits of Export Collaboration

To meet the strict requirements of the international export market, OSUNO has built an international-standard OEM/ODM process, consisting of 5 main steps:

  • Receiving & Analyzing Requirements
    The client sends technical drawings, reference samples, or a list of desired features. OSUNO’s technical team analyzes and advises on the optimal solution.
  • Design & Product Development
    OSUNO creates a 3D design, selecting suitable components and materials. For ODM orders, the R&D team also develops entirely new models based on the target market’s direction.
  • Creating a Prototype
    The client is provided with a physical sample to test its features, finish, and durability before approving mass production.
  • Industrial-Scale Production
    The factory system meets ISO 9001:2015 standards with quality control (QC) at every stage, ensuring product consistency and compliance with CE, FCC, RoHS… standards.
  • Packaging & Export
    Products are packaged as requested (neutral brand, OEM brand, or ODM brand), meeting all export procedures and import standards of each market

Export Trends for Vietnamese Electronic Locks

  • Stable Growth in Southeast Asia: Laos, the Philippines, and Cambodia are continuously expanding markets.
  • Opportunities in the US and Europe: The demand for smart locks for homes, hotels, and high-end apartments is increasing, while import costs from China face many fluctuations.

Conclusion

Vietnam is becoming a new destination for companies seeking OEM/ODM partners in the electronic lock industry. With advantages in cost, international quality, and partnership flexibility, OSUNO accompanies global distributors, construction contractors, and investors from design to production and export. If you are a distributor or investor looking for an OEM/ODM solution for electronic locks, contact OSUNO now for a consultation and to receive a sample suitable for your project.

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